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Frequently Asked Questions (FAQ's)

Technical
  1. What is a FastBIT backup?
  2. Why is FastBIT important?
  3. Does the backup client run as an NT Service?

Can't find the answer here? Please contact our support staff, datasupport@genxny.com.

What is a FastBIT backup?
The FastBIT patching process is the core technology behind our speedy backup service. The patching process involves the comparison of two different versions of the same file and extracting the differences between the files. When the differences are extracted from the two files, they are saved into a new file and compressed into what is known as a Patch. The patch file is often 85% to 99.9% smaller than the file which the patch was extracted from originally.

In order to perform a FastBIT backup, the software has to backup the files 3 times: the first backup is a full, the next backup will perform an incremental, and the third performs the first FastBIT backup.

Why is FastBIT important?
If you are an end-user, the efficiency of FastBIT will dramatically reduce the time required to backup your data from any network location, include slow dial-up connections.

Does the backup client run as an NT Service?
Yes! The data backup client can be installed as a Service or as a start-up item. As a service it can be configured with startup credentials which allow for access to network drives.

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